Frequently Asked Questions

Frequently Asked Questions

How do online courses work?

Students log in to BroncoWeb using the Moodle platform and participate in discussion forms regularly to satisfy class participation. Assignments are uploaded via the website.

What technical requirements do I need?

  • At least 4GB of RAM
  • Windows 7 or OSX 10.6 or greater
  • An Ethernet port or WiFi
  • Internet connection speed of 1.0 Mbit/sec or greater
  • Screen resolution of at least 1024 x 640
  • Mozilla Firefox
  • Microsoft Office (Microsoft Word, Excel, and PowerPoint)
  • Flash Player and/or Quicktime

Do I have to log in at certain times?

You are not required to log in at certain times, but are required to log in periodically throughout each week of the course.

How do I post discussions and get credit for participating in class?

You will use SUNY Delhi's online learning platform to post questions and responses to participants in the class, much like a chat room. The professor is then able to track the number of posts that you create and read each post to determine your participation credit.

Are there exams?

Online courses often do not require exams. Typically, students are required to conduct research, submit research papers and participate in group discussions.

What computer skills do I need for online learning?

You should be able to complete the following tasks comfortably:

  • Send and receive emails
  • Send and open email attachments
  • Use Microsoft Office
  • Function in online library databases
  • Perform basic Internet research
  • Familiar with multiple Internet browsers, such as Microsoft Internet Explorer, Mozilla Firefox

Will I be required to come to campus?

You are not required to come to campus for course work, but are welcome to attend on-campus graduation.

Where do I get my textbooks?

Textbooks can be purchased online through Barnes and Noble Campus Bookstore.

How do I interact with my professor?

If you have questions or concerns, you can contact your professor via email. There are occasions where you may need to speak to them directly, in which case you can contact them via phone.

What do I do if I have questions or need help?

Questions can be asked of your professor via email, phone or the online learning platform. You will have access to online learning support as well. Learn more about online learning support >

Are there group projects?

In some cases, you will be required to complete a group project with other classmates.

Can I start at any time? What is the course schedule? Can I work at my own pace?

Classes start and end on scheduled dates. Academic Calendar >

Online programs are designed so that you can work at your own pace.

How many students are in each course?

The majority of SUNY Delhi's online courses have a maximum of 20 students per class.

How do I access my online course?

In order to access your online course, you will need to log in to Vancko Hall. Vancko Hall login information can be found on your acceptance letter.

Do I have access to Technical Support?

Technical support is available online and over the phone through SUNY Delhi's Service Center.

How do I interact with other students?

Students interact with each other using the discussion forms that are similar to chat rooms. Students also have the ability to email each other directly.

How do I submit assignments?

Assignments are submitted using Vancko Hall's online learning platform called Moodle. All assignments are submitted electronically.

How do I contact my advisor?

Your advisor will contact you directly once you've been accepted and your deposit has been paid.

How will my advisor assist me?

Your advisor will go over a degree plan with you that will include what courses you will need to take in order to graduate. Your advisor will also assist you in registering for classes.

If I want to take a particular course on campus, can I do that at another college and transfer the credit?

Provided that the course is transferable and pertains to your degree, you can choose to take a course through another college campus or online, and transfer it into your online program.