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Residence Hall Maintenance Requests

How to submit a Residence Hall Maintenance Request

After you move in to your room if you have a maintenance problem, you need to submit a Maintenance Request through the Student Housing Management System. If the maintenance need is URGENT, such as no heat, in addition to submitting a Maintenance Request, you should contact a staff member immediately.

To complete a Maintenance Request you will need to access the Student Housing Management System, this is where you completed your housing contract and viewed your assignment.

1) Go to Student Housinng Management System

2) Log in to the system using your Student ID (800 number) and your birthday as your password.

3) On the left hand side of the screen click on the “Submit a Maintenance Request” link.

4) The follow will appear on the screen:

Screen shot of maintenance request screen in SHMS










If you have any issues with submitting this request or any maintenance concerns, please contact the Residence Hall Director for your building.










Related Info
/campus_life/housing/ Image 
Off-Campus Housing List

PDF Icon 2017-18 Housing Policy Guide

PDF Icon 2016-17 Housing Policy Guide
PDF Icon 2016-17 Riverview Policy Guide


Contact Info
P: 607-746-4630
F: 607-746-4086

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Last Updated: 2/19/16