Residence Hall Maintenance Requests

How to submit a Residence Hall Maintenance Request

If you have a maintenance problem after you move in to your room, you need to submit a Maintenance Request through the Student Housing Management System. If the maintenance need is URGENT, such as no heat, in addition to submitting a Maintenance Request, you should contact a staff member immediately.

To complete a Maintenance Request, you will need to access the Student Housing Management System; this is where you completed your housing contract and viewed your assignment.

1. Go to Student Housing Management System.
2. Log in to the system using your Single Sign On (SSO).
3. On the left hand side of the screen, click on the "Submit a Maintenance Request" link.
4. The following will appear on the screen:

Maintenance Request Form Directions

• You must be living in a room prior to submitting a Maintenance Request.
• If you have an URGENT request such as no heat, complete this form and see a staff member immediately.
• Submit a Maintenance Request here for your own residence hall room if something is broken or needs to be fixed. Please be very specific about what needs to be fixed, the location, and the location of it in your room.
• By submitting this form, you are giving permission for SUNY Delhi staff to enter your room, possibly while you are not there to investigation and resolve the issue. If you do not see the problem resolved, please see your Residence Hall Director.
• All Residence Hall bedroom furniture must be kept in the bedroom that it is assigned to and may not be removed from rooms. We do not provide any additional furniture.

If you have any issues with submitting this request or any maintenance concerns, please contact the Residence Hall Director for your building.